Request collection from a staffed business or residential address and provide safe, precise pickup instructions.
Pickup request
Fields marked with * are required.
Prepare every package before the driver arrives.
Service details
Plan the shipment with confidence
Pickup window
Pickup times are route windows rather than appointments unless a confirmed special service states otherwise. Make packages accessible for the full confirmed window.
Location instructions
Provide the business name, floor or suite, loading entrance, gate code process, receiving hours, and a reachable onsite contact. Do not place shipments in an unsecured public area.
Changes and cancellations
Update or cancel before the local cutoff. A pickup request does not create a shipment label or guarantee acceptance of improperly packed or restricted goods.
What to have ready
Documents and shipment information
Complete information reduces avoidable handling, billing, and clearance delays.
- A label attached to every package
- Package count matching the pickup request
- Customs paperwork completed for international goods
- Hazardous or regulated-goods paperwork where authorized
How it works
Prepare the request correctly
- 1
Create and attach shipment labels
- 2
Seal packages before the courier arrives
- 3
Place shipments at the stated pickup point
- 4
Keep the pickup confirmation for your records
Continue
Related shipping tools
Next step
Prefer to tender the shipment yourself?
Find a staffed acceptance point and review its hours, cutoff, and package limits.