Shipping

Ship internationally

Prepare customs information, documentation and service selections for cross-border delivery.

Cross-border shipments require accurate commodity descriptions, values, origin information, and customs documentation.

Commercial invoice

List the seller, buyer, reason for export, each commodity, quantity, value, currency, and country of origin.

Tariff classification

Use an appropriate HS code to support customs assessment and reduce avoidable delays.

Duties and taxes

Define whether the shipper or recipient is responsible for import charges where supported.

Export controls

Confirm that the destination, end user, and commodity are not restricted.

How it works

Prepare the request correctly

  1. 1

    Confirm the commodity can be exported and imported

  2. 2

    Classify each item and determine customs value

  3. 3

    Prepare a complete commercial invoice

  4. 4

    Attach documents and retain copies

Common questions

What customers should know

What is a customs value?

It is generally the transaction value of the goods, not the retail replacement value or a nominal amount.

Why is my shipment held?

Common causes include incomplete documents, vague descriptions, unpaid import charges, inspection, or licensing requirements.

Shipment visibility

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